Performance Improvement

Performance improvement in behavioral health care aims to create meaningful, data-informed solutions that optimize clinical and administrative aspects of service delivery. CalMHSA’s Analytics and Insights team – comprised of epidemiologists and quality improvement professionals – has supported counties in improving performance toward Behavioral Health Quality Improvement Program incentive payments, understanding and monitoring Behavioral Health Transformation indicators, and calculating Healthcare Effectiveness Data and Information Set measures.

Our team collaborates with counties to engage stakeholders and consumer voices, understand barriers, identify interventions, and monitor impact — all with an emphasis on improving access to and quality of care through an equity lens.

Program Details

Lead Staff:

Dawn Kaiser

Senior Director of Analytics & Insights

Email: [email protected]